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Privacy
Romano's Jewelers (romanosjewelers.com) respects your right to privacy and we understand that, as a visitor to romanosjewelers.com, you would prefer that your personal information is not shared or sold to other parties.
Romano's Jewelers (romanosjewelers.com) does not offer or allow the selling or passing on of any user-provided information to third parties. We will guard the personal information you share with us to ensure the content, services, and any advertising that we provide on romanosjewelers.com are always tailored to your current, designated preferences.
When you provide Romano's Jewelers (romanosjewelers.com) with your name (or others), e-mail address, mailing address, or telephone number, Romano's Jewelers (romanosjewelers.com) and its representatives and affiliates may use the provided information to alert you to new products, special offers, updated information, and other information. Representatives and affiliates may include our resellers and authorised franchises. Beyond its representatives and affiliates, Romano's Jewelers (romanosjewelers.com) does not offer or allow the selling or passing on of any user-provided information to third parties.
Romano's Jewelers (romanosjewelers.com) respects the rights users give us when opting to receive e-mail communications. It is our objective to retain the long-term ability to continue to communicate with our clients. If you do not want Romano's Jewelers (romanosjewelers.com) or our representatives to contact you, you may "opt out" of this preference at any time, whether you're online or contacting Romano's Jewelers (romanosjewelers.com) directly.
Romano's Jewelers (romanosjewelers.com) also utilises sever log files and tracking on our web site. Once you enter our site, information is collected about the click stream path. Examples of information being collected by the sever and the hosted tracking include where the visit originated, the number of times the site was visited, and the paths to pages visited and where the site was exited. Romano's Jewelers (romanosjewelers.com) uses the data collected from web site tracking in aggregate form only and does not collect any personally identifiable information. Use of this information helps us better understand what users are seeking and learning at our web site and helps us identify potential navigation issues.
Errors
Any errors made on behalf of Romano's Jewelers (romanosjewelers.com) will be rectified free of charge. However errors that are within the design submitted by the client or have been approved will be modified at a cost to the client. It is the client's responsibility to check all wording and layout to ensure it is correct before signing the authorisation.
Colours/Finish
Onscreen colours may appear slightly different from actual versions. Due to the metal nature of all our products slight color variations may also occur between finishes. These should not be classified as a defect.
Prices
Romano's Jewelers (romanosjewelers.com) reserves the right to alter prices without notification. All prices include 10% Goods and Services Tax. Overseas orders are exempt from the GST.
Refunds
No refunds will be given after the commencement of the order. The order will be considered final.
Stock
All orders are subject to stock availability. Once your order is received you will be notified if any materials are out of stock and expected time of availability. You may then choose to either wait for order, change or cancel any part of your order.
Ownership
Goods remain the property of Romano's Jewelers (romanosjewelers.com) until full payment is received. Romano's Jewelers (romanosjewelers.com) may use your or our designs for advertising or as samples or offer for sale. Any trademark, design or copyright remains the sole property of Romano's Jewelers (romanosjewelers.com) or our respective manufacturers or suppliers.
Damaged or defective item
If the item has a damaged or defective part, we recommend that you contact Romano's Jewelers (romanosjewelers.com) as soon as possible, via email or phone/fax. We ask you to indicate the number of items damaged and any obvious reason for the damage or defect, also whether you would like a replacement item sent to you. We will pay the shipping cost for a replacement item. Every effort is made to ensure accuracy. However if Romano's Jewelers (romanosjewelers.com) is at fault, your sole remedy in the event of such an occurrence will be that Romano's Jewelers (romanosjewelers.com) will, at its option, replace any defective material that is returned intact or refund the money paid for the defective item upon returning intact. You may have other legal rights, but in no case shall Romano's Jewelers' liability exceed the price for the defective item.
Inability to Supply
Romano's Jewelers (romanosjewelers.com) does not accept responsibility for, nor shall be liable for incidental or consequential damages or loss as a result of inability to supply due to unforeseen circumstances, acts of God, flood, fire, power outages, war, riots, strikes, sabotage, terrorist action, or illness.
Governing Laws & Jurisdiction
These policies are subject to Panorama City Jurisdiction, California, US.
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